Crews keep the natural gas flowing during sprawling Winter Storm Fern

A historically massive band of storms rolled across the country in January, dropping snow and rain on the territories we serve and exposing our customers to some of the most frigid temperatures we’ve seen so far this year. But when our promise of superior service is challenged by the worst that Mother Nature can throw at us, we always step up.

For any utility, inclement weather has the potential to put a serious strain on the communities we serve. In our southernmost territories, furnaces fired up as freezing rain forced customers indoors. And blizzard-like conditions north and up the coast made access to reliable heat crucial.

Of course, superior service is more than a guiding principle for Southern Company Gas; it defines us. When temperatures plummet, we bundle up so that our customers don’t have to. We monitor conditions on the ground to ensure our infrastructure is rock solid and reliable from pipeline to meter.

The usage numbers below demonstrate just how important safe, reliable natural gas can be in the dead of winter.

• During Winter Storm Fern, Virginia Natural Gas responded to high demand with a max daily send of 0.429 (Billion Cubic Feet) Bcf, the highest demand in VNG history.
• Georgia avoided the bulk of the precipitation but endured blistering cold, all the same. Atlanta Gas Light’s max daily send 2.26 Bcf, making it the second highest demand in AGL history.
• And in Tennessee, where the mountain region took a pummeling of snow, Chattanooga Gas saw a max daily send of 0.12 Bcf.

Our field teams are no stranger to the elements – having responded to major natural disasters like Hurricane Helene just more than a year ago – and keeping our communities safe and comfortable is a part of the job we’re happy to do.

Winter isn’t over, so we’re keeping our hardhats at the ready. We’re proud to be a part of the communities we serve, and it’s a privilege to deliver comfort every day – whatever the forecast throws at us.